Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access and use of painterslajolla.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they define your rights and obligations.
If you use the Website, you are agreeing to these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without advance notice. Continuing to use the Website means you accept any revised Terms. The Website is designed for users in the United States and its territories. By using it, you confirm that you are legally able to enter into this agreement and that you meet these requirements.
Our Privacy Policy explains how we collect, use, and handle personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read the Privacy Policy and agree to it.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers send service requests to independent providers of home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with laws or licensing rules.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also expressly consent to be contacted by us and Third-Party Providers through:
- Phone calls, including autodialed or prerecorded calls
- Text messages
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You also agree that:
- The information you submit is true and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. We keep all rights not expressly granted to you.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, or overload the Website.
- Collect user information for unsolicited outreach.
- Make false statements or misrepresent yourself.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access without notice.
6. User Content and Feedback
You may send us content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the rights needed to share it.
- It does not violate any law or infringe the rights of others.
We may use feedback at our discretion and without any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are offered only for convenience. We are not responsible for their content, policies, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quote displayed is for informational purposes only and is not binding. Any agreement you make is solely between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to reach you through automated technology, including phone or email. Consent is not required to buy services. See Section 2 for opt-out details.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims arising from those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where allowed.
11. Intentional False Information
If you provide false contact or address details, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. No ownership rights transfer to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or inaccurate. We do not guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some sections, including disclaimers and arbitration terms, remain in effect after termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
Use of the Website is at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims that arise from your:
- Breach of these Terms
- Content submissions
- Dealings with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. These communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided on written submissions.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Any dispute that is not subject to arbitration must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events outside our control, such as natural disasters, war, or power failures.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be brought within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the rest will remain in force.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties have no rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
