Last Updated: October 6, 2025
At painterslajolla.com, also referred to as "painterslajolla.com," "we," or "us," we take your privacy seriously.
This policy describes what information we collect, how we use it, who may receive it, and the choices available to you. By visiting painterslajolla.com or any website that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our ads and apps on third-party sites when they link to this policy
This policy does not apply to information gathered offline or on websites we do not operate or control.
Information We Collect
We collect three categories of information:
1. Information You Provide
This may include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction history
- Verification of service requests and fraud screening
- Advertising and analytics data, including email engagement
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track site performance
- Tailor content to your interests
- Support advertising efforts
Most browsers let you block or remove cookies. Some features may not function properly without them.
Third parties may also place cookies on your device, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
These partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
To learn more or choose to opt out, visit:
How We Use Your Information
We use information to:
- Deliver, operate, and improve our services and Website
- Review and complete your service requests
- Match you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Customize your experience and our marketing
- Conduct analytics, research, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we share the information needed to route and fulfill your request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that support our Website and business operations, such as analytics, security, payments, support, and marketing.
They may use personal information only while performing services for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may be governed by its own privacy policy.
Your Choices
- Do not provide information: You may view public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This does not stop messages from providers with whom we shared your request.
- Cookies: Adjust cookie settings in your browser or use the opt-out links listed above.
Access and Control
You may ask us to:
- Confirm what data we hold about you
- Update inaccurate information
- Delete data, where legal or operational requirements allow
- Share concerns about how we use your data
Please use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The reasons for processing
- Legal obligations
- Whether those purposes could be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive information is transmitted over SSL. Even so, no transmission or storage method is completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to applicable exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and write "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for their marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Your continued use of the Website means you accept the updated policy.
How to Contact Us
La Jolla Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
